Association of British Hujjaj (Pilgrims) UK (ABH) – a National organisation working for the welfare and wellbeing of Hajj/Umrah pilgrims – welcomes the new rules issued by Ministry of Hajj, Saudi Arabi, to protect the Hajj/Umrah pilgrims form exploitation and malpractice.
The new long awaited directives and rules are extremely vital to ensure the welfare and wellbeing of Hajj/Umrah pilgrims from around the world. Supervising committees and communication centres established by the Ministry of Hajj will help to monitor contractual commitments and services such as accommodation, food and transportation and will also receive complaints and observations. Hajj/Umrah services companies which provide substandard services will be fined, suspended from work for a season or more and have its license revoked.
Hajj/Umrah pilgrims from around the world are also angry and frustrated about the persisting price hike and obscene prices they are being charged by the Hajj/Umrah service providers. It is a total rip-off compared to similar travel packages to other travel destinations around the world, in view that many pilgrims are likely to have spent their life-savings to fulfil their desires and wishes to perform their religious obligations.
Association of British Hujjaj (Pilgrims) UK strongly urges the authorities of the Kingdom of Saudi Arabia to adopt a zero tolerance policy and take stern action under the new rules to eliminate malpractice, immoral and unethical activities of the rogue Hajj/Umrah service providers. The exploitation and malpractice of these service providers are causing extreme mental anguish, trauma, hardship, and financial exploitation to the innocent and vulnerable pilgrims including sick, elderly and the disabled.